Refund and Returns Policy

At Unspark Gifts LLC, your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our policy below.

🕒 Return Window

You may request a return or refund within 14 days of receiving your order.

📧 How to Initiate a Return or Refund

Please contact us at:
📩 customerservice@unsparkgifts.com
Include the following in your message:

  • Your order number

  • A clear reason for your return or refund request

  • Any supporting documentation, such as:

    • Photos of the product

    • Email communications

    • Receipts

    • Shipping proof, etc.

📦 Return Requirements

To be eligible for a return:

  • Items must be unused

  • Items must be in their original packaging

💵 Refund Process

  • Refunds will be issued only after the returned product is received and inspected.

  • If the product is not returned, we may offer in-store credit at our discretion.

  • For lost or undelivered items caused by shipping carrier error:

    • The refund will be determined based on the outcome of the shipping carrier’s investigation and policies.

❌ Right to Refuse Returns

Unspark Gifts LLC reserves the right to deny returns, refunds, or exchanges to prevent fraud, abuse, or policy violations.

❓Need Help?

If you have questions or need further assistance, don’t hesitate to reach out:

📧 Email: customerservice@unsparkgifts.com
📞 Phone: 775-239-7337

🔒 Fair Policy. Honest Service.

We’re here to help make sure you have the best gifting experience possible. Thank you for shopping with Unspark Gifts LLC!